1. Information we collect
We may collect information you provide directly, such as your name, email address, company name, login credentials, project details, and any files or content you submit for a project or support request. We also collect limited technical information such as IP address, browser type, device details, and site activity needed to operate and secure the website.
2. How we use information
We use information to provide services, manage blog and login access, respond to inquiries, improve the website, deliver project work, maintain security, comply with legal obligations, and communicate about updates, invoices, or support. We do not use customer data for unrelated advertising or sell it to third parties.
3. How we share information
We only share information when needed to deliver services, operate the website, comply with law, enforce agreements, or protect rights and security. Any service providers we use are expected to handle information responsibly and only for the purpose we authorize. We do not sell customer data and we do not distribute it for marketing purposes.
4. Security and encryption
We take security seriously and use commercially reasonable technical and organizational safeguards, including encryption in transit, access controls, least-privilege access, and secure credential handling. Where a project requires end-to-end encryption or additional controls, those requirements are documented in the applicable engagement. No method of transmission or storage is completely secure, so we cannot guarantee absolute protection.
5. Data retention
We retain information only as long as needed for the purpose it was collected, to provide services, meet legal or accounting requirements, resolve disputes, and maintain business records. When data is no longer needed, we delete or anonymize it where practical.
6. Cookies and login information
We may use essential cookies and similar technologies to keep you signed in, protect the site, and remember basic preferences. If analytics or other optional cookies are added later, this policy should be updated to describe them clearly.
7. Your choices and rights
Depending on your location, you may have rights to access, correct, delete, or object to certain uses of your information. You can also ask us to update your account details or stop receiving marketing messages where applicable. We will respond to valid requests in line with applicable law.
8. Third-party services
The website may rely on hosting, authentication, storage, or other third-party tools needed to run the service. Their handling of data is also governed by their own terms and privacy practices. We choose vendors carefully, but we cannot control how those external services operate beyond the integrations we configure.
9. Contact
If you have questions about this privacy policy or how we handle customer data, contact BITT-TECH at joseph@bitt-tech.com. You can also use the contact options on the website.